Privacy Policy
The M A Connection respects your privacy and is committed to protecting the personal information of our members, participants, parents, guardians and customers.
Information we collect
We may collect personal information including your name, date of birth, contact details, emergency contact information, membership and attendance information, payment and transaction information, health or medical information you choose to provide, and information submitted through our website, booking system, forms or communications.
For children, we may also collect information about their parent or legal guardian.
How we use your information
We may use your personal information to:
- Manage memberships, bookings, classes and attendance;
- Process payments and administer accounts;
- Communicate with you about your membership, bookings or services;
- Provide information about classes, events, promotions and services;
- Respond to enquiries and provide customer support;
- Maintain the safety of members and participants;
- Improve our services and business operations; and
- Meet our legal and regulatory obligations.
Service providers
We may use trusted third-party service providers to operate our business, including membership and booking software, payment processors, email and SMS services, marketing platforms, accounting systems and other technology providers.
Personal information may be disclosed to these providers only where reasonably necessary to provide these services or operate our business.
Marketing communications
Where permitted by law, we may send you information about The M A Connection’s programs, events, memberships and services by email, SMS or other electronic communication.
You may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.
Payment information
Payments may be processed by third-party payment providers. The M A Connection does not necessarily store complete payment card details directly.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Access and correction
You may request access to, or correction of, personal information we hold about you by contacting us.
Contact
For privacy enquiries, requests or complaints, please contact:
The M A Connection Email: [email protected]
By providing personal information to The M A Connection, you acknowledge that it may be collected, used and disclosed in accordance with this Privacy Policy.