4-Week Intro Offer Terms

These terms cover the 4-Week Intro at both of our gyms. They sit alongside our Membership Terms & Conditions, which apply once your intro becomes an ongoing membership.

What the intro is

Four weeks of unlimited classes at your home gym, to work out whether we are the right fit.

• Weeks 1 and 2 are free. Unlimited classes, nothing to pay.
• Weeks 3 and 4 are still unlimited, billed weekly:
  • Cairns (Stratford): $45 a week — our two-classes-a-week rate, for unlimited access.
  • Innisfail: $40 a week.

The intro is for new members only, can be purchased once per person, and must be your first membership with us.

When it starts

Your intro starts on the day of your first class, not the day you sign up. You need to attend your first class within 28 days of signing up, or the offer lapses.

What happens at the end of the four weeks

Your membership continues automatically. Nothing stops, and you do not have to do anything to keep training.

• Cairns: from week 5 you continue on our Unlimited membership at $60 a week, billed weekly. If you would rather train twice a week, tell us before your week-5 payment and we will move you to the 2 Classes Per Week membership at $45 a week instead.
• Innisfail: from week 5 you simply continue at $40 a week, billed weekly. Nothing changes.

We will message you before the end of week 4 to remind you of this and to give you the chance to change plans. Everyone who continues on to a membership gets a members’ shirt — collect it at the front desk.

Once your intro becomes an ongoing membership, our Membership Terms & Conditions apply, including the 30-day cancellation notice.

The four-week commitment

The intro is a four-week commitment, and that is deliberate. The first two weeks are free, and the four weeks are what makes that work. We would rather sign up people who can make a commitment and keep it, because that is what actually gets results.

There is no cancellation fee. What there is, is the four weeks — all four are payable, including if you stop attending part-way through.

At any point during the four weeks you can tell us you do not want the intro to continue into an ongoing membership. Say so and it stops at the end of week 4, with nothing charged after that. Message us in the app, tell the front desk, or email [email protected]. We will confirm it in writing either way.

If something serious has changed — an injury, illness, or you are moving away — talk to us rather than going quiet. And if you do stop and come back to us later, every returning member gets two weeks of credit added when they rejoin. See the returning members section of our Membership Terms & Conditions.

Payment

A card is required at sign-up so that weeks 3 and 4, and your membership after that, can be billed. Nothing is charged for the first 14 days. All prices are in Australian dollars and include GST.

Waiver

Before your first class you will be asked to complete our Customer Waiver, Release & Assumption of Risk. For anyone under 18, a parent or guardian completes the Child Booking Consent as well.

Questions

Call us — the number is at the foot of every page — or drop into either gym. We would rather explain it than have you guess.